Decorah Ace Stores
Decorah Ace Stores will send an email response when the order is ready for pickup. Orders received on weekends or holidays will be processed in the order they were received on the next business day.
For Online Orders:
Call 563-382-3538 or
You may cancel your order for standard stock at any time prior to pick-up or delivery. Non-stock orders, custom or special orders must be paid for in advance. Some custom or special orders may be non-cancelable, depending on the circumstance, please inquire at the time of payment. Non-stock, custom or special orders may incur restocking fees of 25%, depending on source.
You can return your standard stocking purchase up to 30 business from the date of invoice. Proof of purchase from Decorah Ace Stores is required for all returns. Final Sale Products such as clearance items, used equipment, and most custom or special-order products cannot be returned. Refunds will be issued in the same manner as payment was received, except that all cash purchases will be made via corporate check to the customer and address listed on the original invoice. If returned merchandize requires testing or verification of operation, then credit may be delayed until complete.
When returning a product please do the following:
· Include a copy of the original invoice.
· For house accounts, a note with the original invoice number, purchase date, and produce item code, may be sufficient.
· Items must be unused and in new condition.
Decorah Ace Stores can deliver to local jobsites. UPS delivery is also available for shipping. Please contact us prior to placing your online order for more information about delivery/shipping availability.
Shipping/Delivery Errors, Missing Items, Damages due to Shipping/Delivery
If you receive an order that arrives damaged or incomplete, please contact Decorah Ace Stores immediately upon receiving the delivery. Claims must be made within two business days.
Decorah Ace Stores accepts Visa, Mastercard, Discover, American Express credit cards for online orders.
House Accounts with Decorah Ace Stores can place orders on their house account.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. You agree that Decorah Ace Store may change the terms and conditions under which this site is offered at any time and without notice to you.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Decorah Ace Stores operates 2 stores in the Decorah, IA area.
Decorah Ace Hardware
200 East Main Street
Decorah, IA 52101
Ace Kitchen Place
106 East Water Street
Decorah, IA 52101